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NAVIGATION : ThemeStock > FAQ
 
 
 
About ThemeStock
 

1-1 Is ThemeStock for me? What do you offer?

1-2 What is included with a ThemeStock CMS template?

1-3 What are the requirements of using a ThemeStock CMS template?

1-4 Do you add products on a regular basis?

1-5 Can I make money from ThemeStock too?

1-6 Is ThemeStock a US Company?

Rights and Usage
 

2-1 What do I get with a ThemeStock membership?

2-2 How does ThemeStock membership licensing work?

2-3 What can I do with a developer license?

2-4 What do I get with a ThemeStock limited item?

2-5 Does ThemeStock offer refunds?

2-6 Do I have exclusive ownership over the items I download from ThemeStock?

2-7 Do I need to provide an link back or acknowledgement to ThemeStock when I use your products?

2-8 Can I still use the templates that I downloaded after my membership expires?

2-9 Is account sharing or product sharing allowed?

2-10 Are there any restrictions on who can join ThemeStock?

2-11 What happens when there are ThemeStock Terms of Use violations

Product Delivery and Access
 

3-1 How are your products accessed after purchase?

3-2 Is product access instant?

3-3 I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem?

3-4 How do I change my email address and password?

3-5 I am not familiar with how to use and install the materials I downloaded. Where can I find further information on this?

3-6 I am having trouble signing up or I am getting caught in a loop, what should I do?

3-7 Will my ThemeStock subscription renew automatically?

Downloading Limitations
 

4-1 Are there any limitations to how or what I can download?

Warranties
 

5-1 Does ThemeStock offer any warranties?

Answers to FAQ

About ThemeStock
 
1-1 Is ThemeStock for me? What do you offer?

Themestock.com provides a variety of valuable and highly sought after CMS templates (also known as skins or themes). CMS templates allow you to instantly dress up various Content Management Systems. There are numerous types of CMS themes available at ThemeStock.com include but not are limited to: CRELoaded templates, Drupal templates, Joomla templates, Mambo templates, osCMax templates, osCommerce templates, PHP-Nuke templates, WordPress Templates, Xoops templates, and Zen Cart Templates. Themestock is also developing PostNuke templates, vbulletin templates, phpbb templates, and themes for many other systems.

1-2 What is included with a ThemeStock CMS template?

Each theme (template) package contains a valid coded ready to use CMS theme for the type of CMS it was designed for. Since each theme is ready to use, all that a user needs to integrate it is to install it to their CMS system. Instructions for doing this can be found in the Tutorials section of ThemeStock.com. Each theme package also contains the design PSD (photoshop editable) files for the theme, and standard HTML version of the template with external CSS styling, so each template can be used as a standard website template even if you do not have a CMS system installed.

1-3 What are the requirements of using a ThemeStock CMS template?

If you are using the CMS version of a template then you will need to have that CMS already installed on your web server, or be able to install that CMS. Server requirements for CMS products typically include PHP 4+ and mySQL 4+.

If you are using the HTML version of a template, then you may use it as a standard website template, and you will not need to have any CMS software products installed on your server. The HTML version of each template can be edited with any standard HTML editor, such as Frontpage, GoLive, Dreamweaver, or any other HTML editing product that is capable of editing a HTML page.

1-4 Do you add products on a regular basis?

Yes. Although ThemeStock will only create new inventory that it believes to be of a superior quality, we update as frequently as possible, usually several times a month.

1-5 Can I make money from ThemeStock too?

Yes! ThemeStock offers an affiliate program, and pays affiliates a healthy 25% commission on all sales referred. You can sign up to become a ThemeStock affiliate here.

1-6 Is ThemeStock a US Company?

Yes, ThemeStock is located, and operates in the USA.

 
 
Rights and Usage
 
2-1 What do I get with a ThemeStock membership?

A ThemeStock membership allows you to download unlimited products from the membership section without any preset daily download limits. There are personal and developer licenses available so that you may purchase access for either your own use or for use in the websites you develop for your clients. The number of licenses is limited depending on the type of membership you purchase, but you can still download and evaluate any product with any membership plan. A ThemeStock membership also entitles you to receive a 10% discount off any products in the “limited section” of ThemeStock.com.

2-2 How does ThemeStock membership licensing work?

There are two types of memberships available at ThemeStock which are for personal and developer use.

If you purchase a personal membership then you may only use the templates for your own websites. You are granted a certain number of licenses depending on which personal membership you purchase. Each website you use a template on will count as a license, and you can register the websites on your account page once you have purchased a membership. Below is a list of the personal membership types available:

Personal License Memberships:
3 Month Personal Access - Price: $89.99 - Number of Licenses: 4
6 Month Personal Access - Price: $119.99 – Number of Licenses: 9
1 Year Personal Access - Price: $139.99 – Number of Licenses: 15

If you purchase a developer membership then you may use the templates for both your websites and your clients websites. However at the minimum you must complete the installation of the theme for your client in a developer client relationship, and you still may not simply distribute the templates to others. Each website you use a template on will count as a license, and you can register the websites on your account page once you have purchased a membership. Below is a list of the developer membership types available:

Developer License Memberships:
3 Month Developer Access - Price: $199.99 – Number of Licenses: 20
6 Month Developer Access - Price: $399.99 – Number of Licenses: 45
1 Year Developer Access – Price: $499.99 – Number of Licenses: 75

If you require more licenses than listed above, these can be purchased directly from your account page at reasonable prices.

As an additional benefit, templates can still be used after your membership expires, and you are not obligated to renew your account in order to continue to use the themes that you have registered within your account.

2-3 What can I do with a developer license?

A developer license allows you to use the templates for your own website, or sell developed themes to a client in a client/developer relationship, which means there must some level of development, such as installing or customizing the template. Each client you use ThemeStock templates for must also be registered in your account license page. However a developer membership license does not allow you to: sell the themes on online auctions, sell or display the themes modified or otherwise from your own website via an online catalog system or any automatic selling system, distribute the templates to friends and acquaintances or distribute the templates in any other manner for free or for payment that is against the terms outlined above.

2-4 What do I get with a ThemeStock limited item?

A ThemeStock limited item allows you to use the limited template that you purchase 1 time on 1 website. These items are not available for free download in the membership section, so their circulation will be much more limited then the membership products. If you wish to use it more than this, you will need to purchase an additional license per use. There is also a “buyout price” on the ThemeStock limited items. If you purchase the limited edition template using the “buyout price” then t will be removed from ThemeStock.com, and you may use the product on up to 40 different websites. Additionally, if you have a membership for Themestock.com then you can save 10% on all limited purchases by logging in before completing your order.

2-5 Does ThemeStock offer refunds?

Once you have downloaded an item from ThemeStock.com we cannot offer a refund, which you are held responsible for understanding upon your order with ThemeStock. The reason for this policy is because we intangible digital products and as such, there is no way for our products to be returned. On a rare occasion, if no products have been accessed, we will make exceptions on a case by case basis, however this is not applicable to renewal purchases where products have been previously downloaded.

2-6 Do I have exclusive ownership over the items I download from ThemeStock?

No, your purchase entitles you to a license to use the products in accordance with the rights, restrictions and conditions indicated in the license you receive, and indicated above, but we do not grant exclusive rights for items downloaded from ThemeStock.com.

2-7 Do I need to provide an link back or acknowledgement to ThemeStock when I use your products?

No, ThemeStock does not require any link, branding, or acknowledgement made to ThemeStock.com when using its licensed products in accordance with its terms of service.

2-8 Can I still use the templates that I downloaded after my membership expires?

Yes, templates can still be used after your membership expires, and you are not obligated to renew your account in order to continue the themes that you have registered within your account.

2-9 Is account sharing or product sharing allowed?

No, sharing an account is in violation of your terms of service. Each account is for a one user access and your username and password may not be shared with any one else at any point in time. Additionally, the products cannot be shared, with the exception of licensing for clients as addressed above.

2-10 Are there any restrictions on who can join ThemeStock?

ThemeStock does not allow participation by websites or individuals that participate in warez, hacking, cracking, malicious computer crime or fraud, or any other material or activity that is sees as illegal or conflicting with its program.

2-11 What happens when there are ThemeStock Terms of Use violations

Violations and suspected violations of our terms will lead to any or all of the following at the discretion of ThemeStock.com’s licensing department: investigation into the situation, contact with the individual involved with the violations, account suspension, account termination, or other actions deemed necessary depending on the nature and severity of the violations. Themestock may also update its terms from time to time, and it is your responsibility for reviewing the FAQ and licensing information.

ThemeStock may review for terms of service violations based on but not limited to: A pattern of behavior or activity on the ThemeStock website, abuse reports sent into ThemeStock by other individuals, violations discovered by ThemeStock employees, or any other method deemed necessary to protect the intellectual copyrights of ThemeStock or Big Resources, Inc.

 
 
Product Delivery and Access
 
3-1 How are your products accessed after purchase?

If you have purchased a membership to ThemeStock.com, then you simply need to login to the ThemeStock website, browse the website for the member product you would like do receive, and click on the “download” button that is located underneath the product’s screen shot.

If you have purchased a limited item from ThemeStock.com, then this product will be sent to the email address used to make your purchase in the form of a download link. You will simply need to click this link to begin the download of your product. The link will remain live for you to download for 48 hours after the product has been delivered.

3-2 Is product access instant?

ThemeStock takes great care and pride in the products that sells, and takes equally great care to protect the value and integrity of its products because they cannot be found anywhere else on the web and are in extremely high demand by both legitimate customers as well as many fraudsters. Therefore, ThemeStock manually reviews all orders before product access is granted for signs of potential fraudulence.
Once an order has been reviewed and confirmed by a human representative, your account will be activated or limited product delivered. This process will be completed as quickly as possible, but activation time will vary depending on time of day, the volume of orders awaiting processing, the users adherence to submitting verifiable and legitimate information, as well as other factors.

3-3 I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem?

This is typically the result of your computer not setting the cookie our website sends properly. Therefore, in order to correct this issue you will likely need to check the following things:

1. The web browser security or privacy setting may be too high (this setting should not be set past medium).

2. You may be behind a firewall that is blocking our cookie.

3. You may be using a web proxy that is filtering the cookies and preventing them from reaching your computer.

4. The cookies may be completely disabled in you browser.

Additionally, our login is case sensitive, so be sure that you are entering your username and password exactly as you did when you signed up for your account.

If you still experience difficulties after trying all of the above solutions please contact us at: http://www.themestock.com/pmos/index.php

If ThemeStock is unavailable for technical reasons, we are not responsible or liable for any damages during any downtime, or defects on the site during this period.

3-4 How do I change my email address and password?

You can update your password and email address by clicking the "Account Details" link in the Members Area section on ThemeStock. Once there you will be able to update your account information accordingly.

3-5 I am not familiar with how to use and install the materials I downloaded. Where can I find further information on this?

An online tutorials section is available by clicking on the "tutorials" link at the top of ThemeStock.com. These tutorials will take you through installing a complete CMS system, or installing just the skin that you downloaded from themestock.com.

Alternatively, if you require instructions on working with the PSD file to modify design elements, you can find instructions for this at BoxedArt.com, located at:
http://www.boxedart.com/phpshop/Lessons/

3-6 I am having trouble signing up or I am getting caught in a loop, what should I do?

It is possible that you are blocking a registration cookie that BoxedArt places on your computer that carries information needed to complete your checkout. Please ensure that your privacy level in your web browser is set no higher than medium, to set this cookie, and if the problem persists contact http://www.themestock.com/pmos/index.php for account assistance.

3-7 Will my ThemeStock subscription renew automatically?

This will depend on how you set your subscription up when you join ThemeStock, however if you choose a renewing subscription, then this can be cancelled from recurring at any time. A credit card transaction will never automatically renew, however if you select a paypal subscription and would like to later cancel the subscription before it rebills, you can do so by following these instructions:

Simply log into paypal.com, and click on the “all activity” link. Next, from the drop down box labeled “show”, select “subscriptions”. Choose a large enough date range to back at least as far as your original purchase, and then click search. Once the search results appear, click on the subscription details, and then on the cancel button within the subscription details. That’s all you need to do to cancel your paypal subscription prior to your expiration date before it renews at the end of your term. If you have created a subscription that has renewed because it was not cancelled before the end of a term, then this cannot be refunded.

 
 
Downloading Limitations
 
4-1 Are there any limitations to how or what I can download?

Yes. You may not use a 3rd party script to access our site or downloads. Any attempt to automatically download our content in this way will result in the automatic suspension of your account.

 
 
Warranties
 
5-1 Does ThemeStock offer any warranties?

ThemeStock.com and all Materials are made available to you “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS.” ThemeStock.com its employees, directors, and officers and anyone else associated with ThemeStock.com and Big Resources, Inc. makes no representation or warranty, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. ThemeStock.com further makes no representation or warranty that your usage of ThemeStock.com will be uninterrupted, error free of computer viruses, or other damaging materials. When you login to your account, and access ThemeStock.com, you do so at your own risk.

ThemeStock.com, its employees, directors, and officers, or anyone else associated with ThemeStock.com and Big Resources, Inc. shall not be liable for any indirect, special, consequential, economic damages including but not limited to loss of revenue or profits, arising out of the use, or inability to use, the Materials. ThemeStock.com, its employees, or related parties, will in no event be liable for any damages to exceed the amount paid by you for accessing or using ThemeStock.com, and for accessing, acquiring, and/or using Materials from ThemeStock.com

You agree to fully, indemnify, and hold harmless ThemeStock.com, its employees, directors, officers, and any other entity associated with ThemeStock.com, and each of its successors, licensees, and assigns free and harmless from any and all claims, liabilities, costs, losses, damages, expenses, including attorneys’ fees and expenses, arising in connection with Your use of the Materials and this website or of any breach or alleged breach of any representation, warranty, or other promise made by You in this Agreement.

You acknowledge that this agreement expresses the parties entire understanding and agreement, and that there have been no warranties, representations, covenants, or understandings made by either party to the other except as expressly set forth in this agreement. Big Resources, Inc. reserves the right to modify or terminate these Terms of Use without notice, and You agree to be bound by any such modified or terminated Terms of Use.

 
 
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